Frequently Asked Questions
Everything you need to know about your STUDIO AR experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your leather products ethically sourced?
Yes, at STUDIO AR, we prioritize ethical craftsmanship. We work exclusively with certified tanneries that adhere to strict environmental standards and fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my STUDIO AR garments?
Each piece comes with a specific care label. Generally, we recommend professional leather cleaning for our outerwear and cold hand-washing for our delicate knitwear to maintain longevity.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.